Category: Conversations

Hammer and Mop shares how we have been ruling the home cleaning game across Mumbai. Consistent service delivery and quality customer service has been the key!

Ruling the home cleaning game!

When we first burst into the scene, the home cleaning market across Mumbai was quite raw. We had a few service providers, catering to a select few. However, a lot was left to be desired. What truly drove us to create Hammer and Mop and offer professional home cleaning services to homes and offices across the city, was an opportunity… Read more →

At Hammer and Mop, we believe in delivering a superior home cleaning experience across Mumbai. Sharing how a customer shared their frank critical feedback.

Critical Feedback from Anupriya

We launched our existence with home cleaning across Mumbai, and have since then quite passionate about the whole affair. At Hammer and Mop, we focused on the finer aspects of deep cleaning – for homes and offices. We focused on how our teams behaved while at your space, how they respected the surroundings, your belongings and ensured that every corner… Read more →

Hammer and Mop loves offering home cleaning in Mumbai, and faced a conundrum when the phone lines went down. Yet, we stood strong with Knowlarity.

Knowlarity Outage: Doing the right thing :)

Home cleaning in Mumbai is a tough business to be in, because every home is different and it is highly people intensive. Goof ups do occur, and we are grateful to have all of our patrons supporting us with all the praise and constructive criticism alike. Interestingly, walking the talk is even tougher. Just like we serve you, we have… Read more →

Hammer and Mop shares how the home services market in India has evolved, and how it offers remarkable house cleaning services with Mr. Homecare across Mumbai.

The best of both house cleaning worlds

As a house cleaning company in Mumbai, we recently completed 8 months to us being Mr. Homecare. It’s been quite an exciting experience, especially now that we also competently tackle sofa cleaning, painting, pest control, car cleaning and AC servicing – across Bangalore, Delhi and Gurgaon. It has been our first summer with the SILA family and now the first… Read more →

We are now a part of Mr. Homecare family :)

Thank you for being with us throughout. Your support and patience has always helped us be better at what we do, and helped us learn from our mistakes. After four years of pioneering the professional home cleaning space, we’re taking the next jump. Hammer and Mop is going to be closely associated with Mr. Homecare (overview attached) henceforth, through a service partnership.… Read more →

Alliance with The Leather Laundry

Hammer and Mop has always had allies on board, offering parallel services to our many patrons. Leather has been a sensitive aspect of the cleaning sessions – it needs an expert hand. As a result, one of our favorite allies has been The Leather Laundry. About the nice folks. The founders of The Leather Laundry have been in the leather industry… Read more →

Difference between a Vacuum and a Sanitizing Vacuum

As an integral part of Hammer and Mop cleanups, upholstery units (sofa seats, chairs, mattresses) are vacuumed – thus removing the surface dust. Since all areas are being dusted and wiped clean, it is best to not let the upholstery units be. However, during the course of multiple conversations with our patrons, we have realized the slight misunderstanding between the scope… Read more →

Now Hiring: A Communications Expert

It is that time of the year again, when we look for new members. Not because old ones leave (nah, they stay and evolve and gain weight and lose some), but because we grow, and expand and grow grey hair. Because we seek fresh blood, to add another layer of personality to this wonderful brand we have built together. Hammer… Read more →

A Tale of Mutual Respect

Most of our stories focus on our patrons, and the first time customers. These experiences, worthy of being documented, lend to to our insights in this sector. It is not a one person’s job – but a collective pool of experiences drawn from all corners of Hammer and Mop. Right from our field teams to the office folk who hide… Read more →

Asian Age Covers Doorstep Services

This is the second time we have been blessed by the amazing folks at Asian Age. What we love about these folks is that they don’t just do features for humble startups like us, they do it in style! They pamper us with front page mug shots, thus smothering us with attention. It takes some serious love for the underdogs… Read more →

Quarterly Cleanups at 25% off :)

Quarterly Cleanups at 25% off Because we love you for being with us all this while. Plus – if your friends (and their friends) want to join in, we add 5% for each additional purchase. So if you and your friend purchase, it is 30% off for both of you! If it is 3 of you, then we offer 35%… Read more →

What keeps us going?

Starting up is hardly an easy thing to do, leave alone keeping at it. Through hills and glen, through dark mists and heavy showers, we have persisted and we have been resilient. But to what end? Has it been a success so far? Our patrons are pretty happy but are we? Too many questions? That’s us in a Sunday mood.… Read more →

Cleaning for a Reason - Debbie Sardone

Cleaning for a Reason

Thanks to AchhiKhabre, we came across Cleaning for a Reason which is spearheaded by Debbie Sardone. The not-for-profit organization provides home cleaning services for free to thousands of women battling cancer. Apart from being helpful, the therapeutic effect of cleanliness helps them cope and heals. We’re grateful for their efforts and the positive change they are leading :) Read more →